🐾 Shipping Terms

At Purr & Co, we’re dedicated to making sure your cat’s favorites arrive quickly, safely, and sustainably. Below you’ll find everything you need to know about our shipping process.

 

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). You’ll receive a confirmation email once your order is placed and another once it’s shipped. Please note that during high-volume periods or sales, processing times may take slightly longer.

 

🚚 Shipping Rates & Delivery Times

Region	Method	Est. Delivery
Australia	Standard Shipping	7–14 business days
International	Tracked Shipping	7–15 business days

🕐 Delivery times may vary depending on your location, customs, or carrier conditions.

 

🌏 Order Tracking

Once your order has shipped, you’ll receive an email with a tracking link to monitor your package’s journey to your doorstep.

 

🐱 Shipping Restrictions

• We currently do not ship to PO Boxes or APO/FPO addresses.
• Some oversized or fragile items may require special handling. If so, we’ll contact you before dispatch.

 

💌 Lost or Delayed Orders

If your order hasn’t arrived within the estimated timeframe:

1. Check your tracking link for updates.
2. Contact us at purrrandco@gmail.com with your order number, and we’ll help you resolve it quickly.

 

♻️ Sustainable Packaging

We care about your cats and the planet. 🌱 That’s why we use eco-friendly, recyclable packaging to reduce our pawprint while keeping your order safe.

 

📞 Need Help?

If you have any questions about shipping or delivery, please email us at purrrandco@gmail.com. Our friendly team will get back to you within 24–48 hours.